Terms of Use

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These Terms of Use govern your use of Lees Summit 311 powered by Fractals and any related services.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Lees Summit 311 for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials
use the materials for any commercial purpose or for any public display (commercial or non-commercial)
attempt to decompile or reverse engineer any software contained on the website
remove any copyright or other proprietary notations from the materials
transfer the materials to another person or "mirror" the materials on any other server

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions.

4. Content Submissions

By submitting content to our platform (including events, stories, polls, questions, business listings, and other user-generated content), you:

Represent that you have the right to submit such content
Grant us a non-exclusive, royalty-free license to use, reproduce, and distribute your content
Agree that your content does not violate any applicable laws or regulations
Understand that we reserve the right to remove or modify any content at our discretion
Acknowledge that content may be reviewed by moderators before publication

5. Prohibited Uses

You may not use our service:

In any way that violates any applicable federal, state, local, or international law or regulation
To transmit, or procure the sending of, any advertising or promotional material without authorization
To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the service
To submit false, misleading, or fraudulent information
To harass, bully, or intimidate other users
To submit content that is defamatory, obscene, or contains hate speech
To attempt to manipulate polls, votes, or community engagement features

6. Community Features

Our platform includes various community engagement features:

Events: Community members may submit and view local events. Event submissions are subject to review and approval.
Stories: Users may submit community stories and news. Stories may be reviewed by moderators before publication.
Polls: Community polls allow for democratic engagement. Users may vote once per poll and should not attempt to manipulate results.
Questions: Users may ask questions to engage with the community. Questions should be relevant and appropriate.
Business Listings: Local businesses may create profiles. Business information should be accurate and up-to-date.
Analytics: Community analytics provide insights into engagement and trends.

All community features are subject to moderation and may be removed if they violate these terms.

7. Points & Rewards Program

We offer game-like features such as hearts, points, and rewards to celebrate genuine community engagement. By participating you agree:

You will only earn points for legitimate actions (e.g., authentic hearts/upvotes, attending events, completing approved tasks).
You will not automate, script, coordinate with multiple accounts, or otherwise manipulate the system to inflate points, hearts, or rewards.
We continually monitor for suspicious activity. Our systems and moderators may pause or reverse point accrual while we investigate anomalies.
If we determine an account earned points or redeemed rewards through deceptive or abusive behavior, we may revoke those points/redemptions, suspend program access, or terminate the account entirely.
Rewards (including perks, gift cards, or event perks) are provided “as available.” We are not responsible for delays or cancellations caused by fraud-prevention reviews.

Participation in the points and rewards program is a privilege, not a right. We reserve the sole discretion to audit, adjust, suspend, or discontinue the program at any time to protect the community.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

9. Disclaimer

The materials on Lees Summit 311 are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

10. Limitations

In no event shall Lees Summit 311 or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website.

11. Revisions and Errata

The materials appearing on our website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on our website are accurate, complete, or current. We may make changes to the materials contained on our website at any time without notice.

12. Links

Lees Summit 311 has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Lees Summit 311 of the site.

13. Modifications

We may revise these terms of service for our website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms of Service.

14. Governing Law

These terms and conditions are governed by and construed in accordance with the laws and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

15. Software Platform

This community platform is powered by Fractals software. Fractals provides the underlying technology and infrastructure that enables community engagement, content management, and user interactions. While Lees Summit 311 operates independently, it relies on Fractals for core functionality including:

User authentication and account management
Content creation and moderation tools
Community engagement features
Analytics and reporting capabilities
Technical infrastructure and security

Users acknowledge that their use of this platform is subject to both these Terms of Use and any applicable terms governing the Fractals software platform.